Complete operational support —
from import to final delivery.
Our service model integrates regulatory procedures, inventory management, and fulfillment execution. We function as your local operational team in Japan.
Everything your Japan operation needs.
Importer of Record (IOR)
We act as your legal importer in Japan — handling customs declarations, regulatory filings, and duty payments so you don’t need a Japanese entity.
Customs & Compliance Support
Product classification, labeling review, and documentation prep for MHLW, METI, or Consumer Affairs — before your goods arrive.
Warehouse Storage
Temperature-appropriate storage in our Japan facility. Inventory tracking, stock-level alerts, and seamless integration with your sales channels.
Picking & Packing
Per-order fulfillment with branded or standard packaging. Same-day dispatch for orders received by cutoff.
Domestic Shipping
Reliable last-mile delivery via Japan’s top carriers. Real-time tracking and delivery confirmation for every parcel.
Japanese Storefront & Marketing
We set up and manage your presence on Rakuten, Amazon Japan, Shopify, or your own branded store — plus SNS content and influencer campaigns.
Some categories require Japan-specific compliance steps.
Each product type has different regulatory triggers. Here’s what commonly causes delays.
Beverages & Food
Food-related imports require careful labeling and documentation. We help you prepare the essentials before shipment.
- → Ingredient list and allergen handling (Japan-format labeling)
- → Country of origin and manufacturer information
- → Product name translation and claims alignment
- → Packaging / shelf-life documentation
Health Supplements
Supplements often require special attention to ingredients and claims. We help you reduce risk before shipping.
- → Claims and marketing language (Japan expectations and restrictions)
- → Ingredient verification (restricted substances, dosage, and format)
- → Label design (required fields, importer information)
- → Documentation readiness (spec sheets, COA where relevant)
General Goods
Everyday consumer products still require accurate documentation and compliant labeling. We help you ship with confidence.
- → Correct HS classification and product description
- → Japan-format labels (importer name, materials, safety notes)
- → Packaging requirements and country of origin
- → Returns / defect handling structure for Japanese customers
Home Appliances
Electrical appliances and powered devices require Japan-specific safety compliance. We help you confirm PSE/RF requirements and documentation before shipment.
- → PSE (Electrical safety) scope: Many electrical products require compliance and PSE marking prior to sale
- → Importer obligations: Importers may need to maintain technical files and ensure conformity
- → Wireless functions: Wi-Fi/Bluetooth devices can require radio compliance pathways
- → Japan voltage: Confirm compatibility with Japan’s 100V environment
Textile Products
Apparel and textile products require clear fiber labeling and correct import documentation. We help you prepare a compliant path.
- → Fiber composition labeling (Japan format)
- → Country of origin and manufacturer information
- → Care instruction symbols / wording where applicable
- → Accurate product descriptions for customs clearance
Online Import Assessment
Fast pre-check before you commit to shipping to Japan.
- → Product category fit and typical regulatory triggers
- → Ingredients / materials and labeling requirements
- → Required documents for customs clearance and downstream sales
- → Practical risk factors that commonly cause delays
Operations, not just advice.
Many agencies can “translate” your brand. We focus on the part that actually determines success in Japan: compliant import, stable fulfillment, and operational execution.